Frequently Asked Questions
Is my warranty still valid for my MotorGuide trolling motor?
Yes, we will honor our manufacturer's limited warranty coverage to MotorGuide trolling motor owners.
Can I continue to go to my MotorGuide Authorized Service Center for service & repairs?
We will continue to supply customers with service parts as needed to the extent practicable and most of our MotorGuide Authorized Service Centers will continue to provide service & repairs.
Where can I have my MotorGuide trolling motor serviced?
Our authorized service centers are the best option for service & repairs on your trolling motor. You can use the MotorGuide - Dealer Locator to find the nearest service center near you.
I have a technical question – who should I contact?
You can contact your authorized local service center for service & repairs, along with technical assistance. If you’ve already contacted your authorized service center and they were not able to provide support, you may contact the Technical Service Team for additional assistance.
Where can I obtain an owner's manual for my MotorGuide trolling motor?
You can access digital versions of all owner's manuals on MotorGuide - Owners' Resources
How do I get my trolling motor repaired while under warranty?
Refer to Page 1 of the Owner’s Manual for instructions on obtaining warranty service.
How do I know if my trolling motor is still under warranty/when is my warranty expiration date?
There are multiple ways to verify if your trolling motor is under warranty:
- You can refer to the Owner’s Manual or your original proof of purchase to verify your motor is under the warranty.
- If you have registered your trolling motor, you can contact your regional support team with your products serial number (ex. 9D112233) to verify. Serial numbers are in (3) locations:
- Warranty registration card
- Sticker on the outside of the original box
- Sticker placed on the trolling motor*
*Cable-steer motors: Serial number stickers are located under the toe end of the foot pedal (between the foot pedal and foot pedal base).
*Electric-steer motors (Xi Series): Serial number stickers are located on the mount base – ahead of the LED mount board.